Sometimes it was not meant to be!
Belle Ayr Ltd. Adheres to the UK/EU consumer Act 2015.
The following conditions are valid for EU and UK customers.
Before Kitten Departure:
Down payments & holding fees are fully refundable should circumstances change before the kittens' departure.
Once the kitten is with you:
Under the sales policy, you can not re-sell the kitten or change its ownership without our permission - we manage the microchip.
For whatever reason, if the kitten needs to be returned within 14 days, this is also something we can organise. We deduct any applicable Vet and transportation fees from the refund total (payments are processed within 30 days).